Effective Date: September 17, 2026 | Last Updated: September 2026

1. Introduction & Corporate Scope

NovaCodex, a digital engineering and web development agency operating from registered offices in Coimbatore (603 Thirumagal Nagar, Peelamedu, Tamil Nadu - 641004) and Bengaluru (Indiranagar, Karnataka - 560038), India, is committed to safeguarding the privacy, confidential business data, and intellectual property of our website visitors, clients, and partners worldwide.

This Privacy Policy governs the collection, processing, and protection of information across our primary domain (https://novacodex.in/), enterprise client portals, communications, and our extended digital ecosystem and subdomain network:

2. Information We Collect

We collect only necessary information to deliver our digital engineering services:

  • Direct Inquiries & Consultations: Name, business email address, phone number, company name, project specifications, and timeline requirements submitted via our contact forms.
  • Technical Development Assets: Domain credentials, API keys, design references, wireframes, and branding guidelines provided for software development or ERP deployment.
  • Automated Telemetry & Analytics: IP address, device type, browser specifications, operating system, referral URL, and page engagement data gathered through privacy-respecting analytics.

3. Client Confidentiality & Non-Disclosure (NDA)

As a professional software engineering agency, we treat all client business models, database schemas, custom algorithms, and product designs as strictly confidential. Every custom ERP build, dynamic web application, mobile app, and e-commerce project is governed by strict Non-Disclosure Agreements (NDAs). All custom codebases and intellectual property created for our clients become 100% client-owned upon milestone completion and final settlement.

4. How We Use Your Data

Collected information is strictly used to:

  • Provide tailored proposals, cost estimates, and architecture blueprints for software projects.
  • Develop, deploy, maintain, and support custom ERP systems, websites, web apps, and mobile applications.
  • Communicate project milestones, sprint updates, and SLA support tickets.
  • Comply with applicable legal, accounting, and regulatory statutory obligations.

5. Data Security & Encryption Standards

We implement industry-standard administrative, physical, and technical safeguards. All data transmitted through our web services utilizes 256-bit TLS/SSL encryption. Production cloud environments (AWS, GCP, Vercel) maintain role-based access control (RBAC), multi-factor authentication, and isolated sandboxed staging environments.

6. Regulatory Compliance (DPDPA 2023 & GDPR)

We comply with the Digital Personal Data Protection Act (DPDPA), 2023 of India and respect General Data Protection Regulation (GDPR) principles for international clients. You have the right to access, rectify, port, or request the permanent erasure of your personal data from our internal systems at any time.

7. Third-Party Integrations

We do not sell, rent, or trade client information or project credentials to third-party data brokers. Trusted cloud infrastructure providers, payment gateways (such as Razorpay, Stripe), and analytics tools process data strictly under confidentiality agreements to facilitate our services.

8. Contact Our Privacy Officer

For any questions regarding this Privacy Policy, NDA execution, or data rights, please contact:

Data Privacy Desk - NovaCodex

Email: team.novacodex@gmail.com

Phone: +91 8695303480

Office: 603 Thirumagal Nagar, Peelamedu, Coimbatore, TN 641004 & Bengaluru, KA 560001, India